This guide details how to process the Agiito Performance emails
Below is an example of the emails that come into Freshdesk almost daily:
Agiito performance data has been imported
New records imported: 826
Records previously imported: 0
Agiito Venues Not Mapped to Venuedirectory Venues
Agiito ID: 30046
Venue Name: Seafield Hotel and Spa
Venue City: Wexford
Postcode: Y25 X2V0
Phone Number: 00 35353 9424000
Venue Contact: Evan Ryan
Venue Contact Email: eryan@seafieldhotel.com
Agiito ID: 31188
Venue Name: Premier Inn Jersey St Helier (Bath Street)
Venue City: Jersey
Postcode: JE2 4BF
Phone Number: 0
Venue Contact: .
Venue Contact Email: cameron.robertson@agiito.co
Agiito ID: 29775
Venue Name: Ivy Asia St Pauls
Venue City: London
Postcode: EC4M 9AG
Phone Number: 02039712600
Venue Contact: Lisa Nicolaides
Venue Contact Email: events@caprice-holdings.co.uk
To process these tickets you need to :
- Locate the venue on MEC
- Go into the Admin Only section
- Click on the Third Party ID tab
- Remove any codes that have been added for NYS and Capita (is there are any)
- Add the new Agiito third party ID
- Save the page
- Repeat this for each venue in the email
- IF the venue isn't on the system you MUST load it as a basic listing and add the code