For enquiries sent from a Source (i.e. Calder, BTE, Click Travel ETC) --> Target Best Western CRO) these are the rules:



  • For meetings with 30 delegates or under without accommodation:

    Enquiry Transmission:
    The enquiry will be initiated from the Source to the Target system.
    Subsequently, it will auto-forward to the venue.

    Notification:
    The venue will receive an email notification.
    However, it's important to note that the BWV CRO (Central Reservations Office) will not receive a notification in this scenario.

    Contact Visibility:
    When submitting the enquiry for this specific scenario, the contact pop-up will not display the CRO address.







  • For meetings with 30 Delegates and Under with accommodation


  • Enquiry Transmission:
    The enquiry will be initiated from the Source to the Target system.
    Subsequently, it will auto-forward to the venue.

    Notification:
    The venue will receive an email notification.
    BWV CRO (Central Reservations Office) will also receive a notification in this scenario.

    Contact Visibility:
            
    When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.




    • For 31 Delegates and over with no accommodation

    • Enquiry Transmission:
      The enquiry will be initiated from the Source to the Target system.
      Subsequently, it will auto-forward to the venue.

      Notification:
      The venue will receive an email notification.
      BWV CRO (Central Reservations Office) will also receive a notification in this scenario.

      Contact Visibility:
              
      When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.






    • For 31 Delegates and over with accommodation

    • Enquiry Transmission:
      The enquiry will be initiated from the Source to the Target system.
      Subsequently, it will auto-forward to the venue.

      Notification:
      The venue will receive an email notification.
      BWV CRO (Central Reservations Office) will also receive a notification in this scenario.

      Contact Visibility:
              
      When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.