For enquiries sent from a Source (i.e. Calder, BTE, Click Travel ETC) --> Target Best Western CRO) these are the rules:
- For meetings with 30 delegates or under without accommodation:
Enquiry Transmission:
The enquiry will be initiated from the Source to the Target system.
Subsequently, it will auto-forward to the venue.
Notification:
The venue will receive an email notification.
However, it's important to note that the BWV CRO (Central Reservations Office) will not receive a notification in this scenario.
Contact Visibility:
When submitting the enquiry for this specific scenario, the contact pop-up will not display the CRO address.
- For meetings with 30 Delegates and Under with accommodation
- Enquiry Transmission:
The enquiry will be initiated from the Source to the Target system.
Subsequently, it will auto-forward to the venue.
Notification:
The venue will receive an email notification.
BWV CRO (Central Reservations Office) will also receive a notification in this scenario.
Contact Visibility:
When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.
- For 31 Delegates and over with no accommodation
- Enquiry Transmission:
The enquiry will be initiated from the Source to the Target system.
Subsequently, it will auto-forward to the venue.
Notification:
The venue will receive an email notification.
BWV CRO (Central Reservations Office) will also receive a notification in this scenario.
Contact Visibility:
When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.
- Enquiry Transmission:
- For 31 Delegates and over with accommodation
- Enquiry Transmission:
The enquiry will be initiated from the Source to the Target system.
Subsequently, it will auto-forward to the venue.
Notification:
The venue will receive an email notification.
BWV CRO (Central Reservations Office) will also receive a notification in this scenario.
Contact Visibility:
When submitting the enquiry for this specific scenario, the contact pop-up will display the CRO address.
- Enquiry Transmission: