Can Basic listings be added to a Comp Set?
Yes. Any venue can be added to a comp set; the listing type does not matter.
Do venues have to be in the same area to create a comp set?
No. Venues can be located anywhere, but they must be in the same country as the host venue.
Can venues add other venues from the same Brand to a comp set?
Yes, but with restrictions.
Venues from the same brand can be included, but they cannot make up more than 25% of the total conference capacity for all venues within the comp set.
Venues from the same brand can be included, but they cannot make up more than 25% of the total conference capacity for all venues within the comp set.
- Why this restriction?
This prevents the host venue from determining the pricing strategy for a specific brand or ownership group. If more than 25% of the comp set is from the same brand, it could allow the host venue to influence pricing for that brand or a set of venues in their competitor range. - How to manage the 25% restriction?
The host venue can either add more venues to the comp set or remove the restricted venue to comply with the rule.
Why is there a 3-month data lag?
To prevent price fixing.
The 3-month lag ensures customers cannot determine current prices and undercut competitors. This is in line with strict guidelines to avoid enabling price fixing.
The 3-month lag ensures customers cannot determine current prices and undercut competitors. This is in line with strict guidelines to avoid enabling price fixing.
Will a formal communication go to all customers?
Yes.
A communication was sent in early June to launch the product.
A communication was sent in early June to launch the product.
What happens after the Free Trial?
- Free trials can be tracked internally (Freshdesk notification and internal tracking link).
- Once the trial ends, customers will have the opportunity to purchase directly from the comp set screen.
- Sales representatives are responsible for following up with leads.
Can Enquiry Insights be bundled with Competitive Sets?
Yes.
You can use the provided discounts to base your quotes and may include the Summer Sizzler offer for Enquiry Insights in bundles for basic listings.
You can use the provided discounts to base your quotes and may include the Summer Sizzler offer for Enquiry Insights in bundles for basic listings.
Will venues have to retain the comp set created during the free trial?
Currently, yes.
Venues must retain the comp set created during the free trial. This policy may be reviewed if there is significant pushback or requests for changes, in consultation with Legal.
Venues must retain the comp set created during the free trial. This policy may be reviewed if there is significant pushback or requests for changes, in consultation with Legal.
Why can venues only create one comp set during the free trial?
- To encourage venues to upgrade to the full version.
- Allowing multiple comp sets could result in venues creating sets that are not their actual comp sets, making data maintenance and changes more difficult.
Why can venues only see two date periods during the free trial?
To encourage upgrades.
Limiting access to two date periods gives venues a preview of the data available and incentivizes them to upgrade for more historical data.
Limiting access to two date periods gives venues a preview of the data available and incentivizes them to upgrade for more historical data.