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Common questions Helpdesk if at all possible please provide Development team, what can be done to help? Is Staging Down? What agents?, What ...

This document will guide you through how to create a Jira ticket from a Freshdesk ticket. Your freshdesk ticket will look something like...

If you have an issue that you can't solve the first thing to do it post the issue in the client services (CS) chat room as one of your colleagues mi...