1st line Support Help Files - GRATIS
This folder contains all of the documents that the team can utilise when assisting GRATIS users with basic GRATIS issues
Follow these steps to raise an app support ticket through the Okta platform. TABLE OF CONTENTS How to Create an App Support Ticket Step 1: Access the...
Mon, 14 Oct, 2024 at 2:35 PM
Tool Overview We are not able to get on calls with all of our clients. Increasingly, products are using restful API calls to micro-services. In order ...
Fri, 24 Jan, 2025 at 9:18 AM
The Multi-Factor Authentication (MFA) code for logging into GRATIS is valid for 5 days, but only if the user remains in the same browser session. If the us...
Mon, 16 Jun, 2025 at 12:36 PM