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1. Ticket Volume: Opened vs Closed Overview Tickets opened: 2,529 Tickets closed: 2,571 The team closed 42 more tickets than were opened, reducing the ...

  Venue Support Monthly Report – February 2026 1. Executive summary Ticket volumes: 2,241 tickets opened and 2,096 closed across the team for February. ...

1. Executive summary Team utilisation for March (after holiday adjustment) was ~84%, with individual utilisation between 77% and 91% once Leo’s 40h, Jeni...

Monthly Report – April 2026 Executive summary Team utilisation for April was 79.2%. Sarah had the highest utilisation at 92.1%, followed by Leo 87.1%, M...