Claims and Invoicing

Articles relating to the Claims and Invoicing module

How do I make an amendment to the charges once I have created the commission claim and will this update the commission documents?
Locate the booking in the relevant booking module (Supplier, Event or Accommodation) In the Options tab of the booking unlock the charges by clic...
Fri, 3 May, 2019 at 2:27 PM
How to change the payee name and/or address on a commission claim
If you have been asked to change the payee name or payee address on a commission claim please follow the instructions below. We've used a supplier...
Fri, 31 Jan, 2020 at 3:38 PM
How to write off a commission claim
If you need to write off a commission claim please follow the instructions below. Open Claims & Invoicing > choose claim > write off clai...
Tue, 21 Jan, 2020 at 10:28 AM
Create an invoice instead of a claim.
Wed, 20 Apr, 2022 at 12:53 PM
Sending a Commission Claim
Once an event booking has been reconciled (or not, depending on whether your company reconciles prior to claiming) you can follow these simple step...
Wed, 4 Nov, 2020 at 1:17 PM
How Commission is Calculated in GRATIS
The Charges Table Before we go into how the commission is calculated within GRATIS, here is a brief recap of the different elements of the charges table...
Wed, 1 Jun, 2022 at 2:19 PM
How to add a P/O number to a commission claim for venues
If a venue requires a PO number to be added to a commission claim follow these instructions Locate the booking and click on the agent tab ...
Mon, 22 Aug, 2022 at 4:03 PM
Claims and Invoicing - Pay off multiple claims for one venue
This video describes how to pay off multiple claims for the same venue.
Tue, 2 May, 2023 at 2:45 PM
Accounts Email Address - Rules
Current logic: IF accounts contact is found in the venue. Use account contacts. the IF accounts contact is not found in the venue. Use next layer (...
Wed, 24 Apr, 2024 at 2:39 PM