Enquiries and Bookings

What does G.R.A.T.I.S Stand For
GRATIS - Global Reservation Accommodation & Travel Information System
Tue, 8 Jul, 2025 at 3:11 PM
GRATIS Booking and Enquiry Statuses
If you want to understand how the enquiry and booking statuses work in GRATIS take a look at the table below
Thu, 18 Aug, 2022 at 4:17 PM
Lock Commission On The RFP
Agents are able to lock the commission on RFPs so the venues can't change the commission rate when they respond using the RFP response form. This...
Thu, 9 Jun, 2022 at 10:44 AM
Deactivating Employees
If you are asked to deactivate an Employee please just untick the Active box and advise the user that resetting the passkey could be a good idea. The...
Tue, 1 Feb, 2022 at 2:21 PM
Hilton Hotels Central Contact - Meeting simplified Config
Hilton Venues - Meeting Simplified For certain Hilton venues, we configure GRATIS databases to send all enquiries to one specific email addresses ...
Fri, 5 Jan, 2024 at 10:15 AM
Enquiry Release Process - Email
Wed, 24 Mar, 2021 at 8:58 AM
Release Report Process - Telephone Enquiry
Wed, 10 Mar, 2021 at 4:40 PM
Release Report Process - Online Enquiry
When Holding Status is Not Held, the venues will not receive the release report, regardless of what is put in the Option Status field. If anything differe...
Wed, 3 Jul, 2024 at 10:35 AM
Release Report Process - Booking
The below process flow document details when release reports are sent.
Thu, 4 Mar, 2021 at 12:18 PM
This document shows all pop up styles in GRATIS
Pop-Up Styles in GRATIS To add a History or Activity To add a Contact to a Client record To add an option to an Event booking To C...
Fri, 5 Jan, 2024 at 10:57 AM