Admin Tasks

Process for VDC Resources Pages
We’ve launched a NEW Resources section on the VenueDirectory website: https://www.venuedirectory.com/resources Planners and venues who wish to ...
Fri, 25 Apr, 2025 at 12:23 PM
GDPR
Usefull info
Wed, 23 Apr, 2025 at 10:45 AM
Adding an International Best Western Venue
If you load an international Best Western venue from any Best Western brand, it must be added to the group “BWH Hotels”. GRATIS has been configure...
Fri, 9 May, 2025 at 3:39 PM
Booking training calls - Rules
As a reminder, the agreed process is: The India VD Support team sends two emails to the client. If there is no response, they follow up with one ...
Fri, 30 May, 2025 at 2:59 PM
MEC Admin Control: Enable RFP Response (Basic Listings)
MEC Admin Control: Enable RFP Response (Basic Listings) Overview A new admin-only control, Enable RFP Response, has been introduced in MEC. This feature ...
Thu, 21 Aug, 2025 at 10:19 AM
How to Merge a Venue
Before you merge When a venue merge is completed, Venue A is retired and merged into Venue B, which becomes the live venue record going forward. Any boo...
Thu, 25 Jun, 2026 at 9:57 AM
System Notification Email Addresses - MEC
This document outlines which email addresses are used to send key system notifications to clients, including password reset, password change, and multi-fact...
Mon, 22 Sep, 2025 at 11:48 AM
Venue Directory & MeetingPackage New Venue Sales Initiative — Process Document
TABLE OF CONTENTS Who is MeetingPackage? 1) Purpose and Scope 2) Offering Summary 3) Eligibility 4) Pricing and Billing 5) Sales and Intake 6)...
Mon, 9 Mar, 2026 at 10:24 AM
CS Lead Handoff to Sales — Territory Compliance Playbook
This playbook outlines how Customer Success (CS) should handle leads on behalf of customers or Sales to ensure the right territory assignment, prevent m...
Tue, 2 Dec, 2025 at 2:16 PM